Shipping

At Aura Select, every order is handled with care to ensure a secure and seamless delivery experience. We ship exclusively through our trusted delivery partners, with all packages delivered safely and requiring a signature upon receipt. Products marked “Express Delivery” are in our ready inventory, authenticated by experts, and typically arrive within 1–2 days in Dubai and 1–3 days across other emirates. For pre‑order items, our team carefully sources the product, performs a full authentication and quality check upon arrival and then ships it to you. Delivery timelines for pre‑order products generally range between 4–12 working days, depending on the brand and product availability.

Returns

Returns must be requested within 2 calendar days of receiving your order. To be eligible, items must remain unused, in their original condition, and accompanied by the original receipt. Please ensure all authenticity tags and stickers remain fully intact as any removal will void eligibility under our exchange policy, and the return will not be accepted. Approved returns will be issued in the form of store credit. Kindly note that pre‑order products are final sale and cannot be returned.